THINKING SKILLS AND PROBLEM SOLVING/ KEMAHIRAN BERFIKIR DAN PENYELESAIAN MASALAH
PURPOSE: The purpose of the assignment is to expose learners with various problem-solving strategies and to enhance learners’ problem solving and decision-making skills. ASSIGNMENT 1: Lilian is an employee who has served in the banking organisasion for 10 years. Her expertise has contributed to the success of the organisation. Due to seniority and experience, she has received offer to serve in other organisation. She has submitted a letter of resignation to her manager and human resource department. Assuming that you are a manager of human resource management in the organisation, you would first of all want to identify the problems for the above cases. Analyse and proposed solutions on aspects of staffing and training and development based on the general guidelines for problem solving. ASSIGNMENT 2: Daniel is a father of four and work as a pilot with an airline industry. He was told that he is going to lose his job due to the COVID-19 pandemic. He is so worried and do not know wheth...