BASIC CONCEPTS OF INFORMATION TECHNOLOGY
1. Due to the rapid evolution of Information Technology (IT), courier services in Malaysia have undergone radical changes, especially with the existence and growth of e-commerce applications which has increased demand for these services. Discuss the use of IT which contains the following requirements: · The use IT in courier services. · How can IT support the courier services in Malaysia? Provide TWO justifications. · What are TWO downsides using IT in courier services in Malaysia? · Explain TWO examples of IT usages in courier services (e.g.: application or system) that YOU have used before. Discuss your experience of using these system or applications. The discussions have to be from YOUR own experience (DO NOT copy from other sources). Discuss these systems or applications which include of: · Introduction and background of the application or system. Support with a diagram, screenshots or illustration. · What were the THREE reasons why you used the system or applic...